Wholesale terms
Who this is for
These terms apply to businesses buying for resale or professional use — restaurants, delicatessens, food shops and caterers. If you are buying for yourself, the consumer terms of sale apply instead and give you more protection.
Wholesale orders are agreed by email, not through the shop. Write to our contact form with roughly what volume you have in mind and where you are.
What is different
- No right of withdrawal. The 14-day cooling-off period is a consumer right and does not apply to business purchases.
- Pricing is by quotation and depends on volume, format and destination. It is not the shop price.
- Payment terms are agreed per customer. First orders are normally paid before dispatch.
- VAT. If you are VAT-registered in another EU member state and give us a valid VAT number, the supply is zero-rated and you account for VAT under the reverse charge.
Your statutory rights in respect of goods that do not conform to contract are unaffected.
Harvest and availability
This is a single grove with one harvest a year. We would rather tell you in advance what we can realistically supply than take an order we cannot fill in March. Volumes are confirmed per harvest, and we will not blend in bought-in oil to meet a number.
Labelling and resale
You may resell the product in its original sealed packaging. You may not decant, relabel or present it as your own production, and you may not attach health claims to it — see the note under product information for why that matters.
If you are importing into a member state with additional national labelling requirements, that is your responsibility as the importer, and we will supply whatever product information you need to meet it.